Unable to install Vista because of "Roxio Backup MyPC?"

Today I tried installing the latest build of Vista and ran into an interesting problem. The compatibility check during installation failed because I had "Roxio Backup MyPC."

The only Roxio app I have is Roxio Easy Media Creator Suite 8, so I went and checked that and the backup portion was deselected in setup. I then started searching around for why I was getting this error. Pulling the log files from setup turned out to be difficult because they got wiped after I closed setup for Vista, so I had to redo the install and grab them before closing. Those revealed that the problem was Sonic Backup MyPC, not Roxio Backup MyPC. Looking in Add/Remove Programs, however, I don't have any Sonic software installed.

The problem turns out to be relatively insidious. Sonic is actually a Roxio subsidiary now, and Sonic's Backup MyPC comes with Easy Media Creator. In fact, it turns out that regardless of whether you select to install the backup component of Roxio's suite or not, they will always install the Sonic Backup MyPC bits. I'm not sure whether that is a bug or not, but they do. Only by manually removing the directory %program files%\Sonic and then finding and removing all references to it in the registry was I able to proceed with the installation.

I thought this might be useful to others who, like me, want Vista on a machine with Roxio's Suite.

Published 01 September 2006 11:50 AM by jesper
Filed under:

Comments

# vhhughes said on 08 September, 2006 01:29 AM
Thanks a million, Jesper! I just googled up your entry here after having run into exactly the same problem trying to upgrade to RC1 of Vista. Had just barely discovered it was Sonic and had begun looking through the registry. At least I now know it should work after I get through with the drudgery. Cheers.
# jesper said on 09 September, 2006 11:18 AM

I just discovered that Roxio released a version 9 of their suite. It specifies in the docs for it that it works on Vista, so maybe that version works better? I have not used it yet. We'll see.

# piratis said on 25 November, 2006 04:16 PM

thx a lot too , i couldnt see the file sonic in programm files , i thought it was inside roxio file

# demarren said on 19 March, 2007 09:54 AM

I am verry Disapointed in Roxio,backup mypc.

I asked severaltime for an upgrade thad work under vista.

Still no news

good by roxio It is the last time I buy somtinge from them again.

I am running now Novabackup.

I realy do not understand,why roxio cannot make an decent program.

If you like I can sent your wordless backup program back to you.

Leave a Comment

(required) 
(required) 
(optional)
(required)