Troubleshooting Permission Errors While Updating Software

re: Troubleshooting Permission Errors While Updating Software

Bernt — Tue, 17 Feb 2009 23:22:33 GMT

Update:

The Lenovo Update Service managed to install an update for me... Windows update failed to install 6.14.11.7471, but Lenovo installed 6.14.11.7715 without a hitch. First time I've seen anything even remotely positive from that company...

- Bernt

re: Troubleshooting Permission Errors While Updating Software

Bernt — Tue, 17 Feb 2009 16:09:25 GMT

> To fix the problem yourself you can also change the permissions on the registry key (typically) or file that is a problem. I have not yet seen this happen because of file permissions, but if it does, it would be interesting to know.

Brilliant article! However, it does not solve my problem, which is file related.

Lenovo T61p, WinXP Pro SP3. The problem is installing an update to the NVIDIA Quatro FX 570M video driver.

Using Process Monitor as suggested shows ACCESS DENIED on five file writes, most notably (I believe) a denied CreateFile call for the file C:\WINDOWS\inf\oem66.PNF. This file exists and is 0 bytes long. Renaming the file doesn't work - I get the same error with the new filename. Some caching or intelligent tracking must be used here somewhere!

I can't get the exact errors right now (trying a reinstall will remove the old driver and leave me without one, and that's a pain). But if more exact information could help clarify this, I'll go through the process of installing/rebooting/backtracking to the current driver....

I would like some comments on this if anyone could be so nice! My current driver (6.14.11.5685) has some defects that might have been rectified.

Thanks!

re: Troubleshooting Permission Errors While Updating Software

Em — Thu, 22 Jan 2009 02:41:31 GMT

Excellent resource you have created here. Permissions Errors are a real headache. 250 users + and over 15 different Applications,etc, Let alone Groups?GPO's!!

I have really had a technical breakthrough in troubleshooting these errors thanks to your articulate article.

A green PC technologist - XP.

re: Troubleshooting Permission Errors While Updating Software

Davide — Sat, 03 Jan 2009 09:32:32 GMT

Thanks God I solved my problems thanks to you!! I was unable to update my Vista system from last summer!!The problem was an error code 80070005, that is a permission issue! I knew Process Monitor, and I tried to use it to find out the break ACL, but I was using the wrong filter. Thank to your guide I set the filter, and found immediately two registry keys with Access Denied. Unfortunately my happyness was too big to copy and paste the broken keys, and I hurried up to fix them: from registry editor, I chosen to inherit the ACL from the parent object, and it was enough. Now it's quite one hour that the system is installing the 45 patches, 183 MB!! Thank you so much.

re: Troubleshooting Permission Errors While Updating Software

Paul — Thu, 21 Aug 2008 08:16:04 GMT

1353188 9.51.19,6353941 svchost.exe 1068 RegOpenKey HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update ACCESS DENIED Desired Access: Set Value

re: Troubleshooting Permission Errors While Updating Software

GV — Tue, 29 Jul 2008 11:53:12 GMT

Good morning.

Yesterday I went through these steps and now, this morning, I cannot access any of the permissions as when I click "Jump To" I get the message that I do not have permission to.

How do I change my Administrator permissions back so that I can have access?

Thanks,

re: Troubleshooting Permission Errors While Updating Software

Allan — Wed, 02 Apr 2008 11:36:33 GMT

I had some conflict of sofware, I do have time or the traing to try & find out why or to fix anything. I just deleat one of the two sides, & live with out the one.

I don't eveon go to blogs much to say anything or to read whats what. Software os so domoit (ms) I just remove it. I look at it like this. This is my computer.

Not some software co.'s computer. The software does what I like & is not the most inportan software on the computer. It maybe,but it does what i like it to do. Its time to update now & I must stop what Iam doing just to go up date. I like it when it ask do you what to do. Do you whate to up date now or later? I now have a choise. If not given a choise on when, how,why, ect... I just do one thing . *** can it.

Thank you allan

ps *** is an acronem (ms) comeing from an old sailing turm for "Ship High In Trancit" in the old sailing days when shipping bat gewono (ms) and bird droppings back to Europ. Verry high in potasum nitra used in making black power that the old cannos uesd lbs of.